FAQ
1.What's the service I can get if I buy your fiber laser marking machine?
Normally we give online support to our valuable customer, and we think online support is more than enough: with excellent technical documents and FAQ database,customers can trouble shoot and get the problem fixed in time, as for hardware failure, we would guide customer to get the proper replacement in most timely manner, make sure the production would not be hampered. On site service can also be given case by case.
2.What is your fiber laser source, I need Germany lasers, can you make it, and what is the difference between them?
Normally we configure China top fiber laser for our laser marker, cutter, the imported lasers could be given as per request. You are most welcome to consult our marketing specialist for the laser difference.
3.Have you sent any fiber laser marking machine to my country?
We have sent the laser marking machine to the most of developed countries, and we also expanding fast in developing countries, you are most welcome to contact us in this regards.
4.What certificate does your company have?
CE, FDA and ISO for all.
